Returns Policy
1. We offer 10 working days Return policy.
2. Items based on personal likes or dislikes are not eligible for a return.
3. Item must be in the same condition as received in original packaging, to be eligible for a return.
3. Items sent back to us without first requesting a return will not be acceptable for exchange.
4. If the order received is wrong, damaged, or defective, inform us immediately through WhatsApp to take
measures accordingly.
5. After inspection of the returned product and if eligible for return, payment will be refunded within 10 business
days (Bank and credit card company may take some time to process and refund too).
Exchange Policy
We offer a 10 working days exchange policy from the date of collection/receipt of your item(s). The items to be exchanged must be in original condition and packaging. All warranty exchanges are only applicable 1 time.
Additional shipping charges will be applicable to the exchange request, but in case of the wrong order delivered from team Scents Savior, no additional shipping charges will be applicable.